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The Reef 28 Resort


The Reef 28 Resort
1 Avenida Nte & Calle 28 Nte
Gonzalo Guerrero
77720 Playa del Carmen, Q.R., Mexico
Resort Style & Type: Boutique Hotel
This Resort is Rated: 3.5-Stars
This Resort is Beachfront: No
This Resort is Best For: Groups, Single adults & Couples
This Resort is All-Inclusive: All-inclusive Option is Available
Minimum Age at This Resort: 18
This Resort is Family-Friendly: No
This Resort is Green-Certified: No
This Resort is Clothing-optional: No



The Reef 28 – Adults Only Resort – Playa Del Carmen
The Reef 28 Adults Only Resort located in Playa del Carmen offers a romantic retreat steps from the beach and Playa del Carmen’s bustling 5th Avenue. Guests can enjoy the best of both worlds: easy access to beautiful Mamita’s Beach and chic guest rooms and suites with high-tech features and complimentary Wi-Fi. The Reef 28 is a modern oasis on the Riviera Maya. The adults-only hotel pampers couples with contemporary cuisine, a high-energy rooftop bar with evening DJs, and must-have amenities for fun and fitness. Located in the heart of the Riviera Maya just 45 mins south of Cancun, Playa del Carmen is a charming coastal town known for its crystal-clear turquoise waters and relaxed, low-key vibe.


The Reef 28 is an all-inclusive boutique resort in the heart of Playa del Carmen, Mexico. The resort is modern, classic and cool – just like Riviera Maya. Unlike its sister resorts, The Reef Playacar and The Reef Coco Beach, The Reef 28 was created exclusively for adults. This new resort specializes in luxury service and amenities, so guests can start relaxing the moment they arrive where no small comfort is overlooked. At The Reef 28, guests get to be a part of the party, the culture, the cuisine and fun that makes Riviera Maya Mexico’s thriving Cote d’Azur. Designed to segue easily from beachfront to roof-top to bar lounge, The Reef 28 provides convenient access to the city and popular beach clubs, enhanced room amenities, like goose-feather pillows and duvets, and complimentary artisanal gifts.

All-inclusive Features & Amenities
The all-inclusive plan at The Reef 28 includes snacks, all meals and drinks, access to the beach clubs at The Reef Playacar and The Reef Coco Beach, use of the state-of-the-art gym with the latest workout facilities and yoga area plus 24-hour room service. All rooms include air conditioning, telephone, iron and ironing board, a makeup mirror, alarm clock and ceiling fan, and deluxe rooms come with the amenities below. The all-inclusive plan also features a shuttle and full exchange privileges with The Reef 28’s two sister hotels, The Reef Playacar and The Reef Coco Beach, free of charge. Your All-inclusive Plan Features:

  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Room Service (Ltd Hours)
  • Stocked In-Room Mini-Bar
  • Gym/Fitness Center
  • Spa
  • Hydrotherapy Area
  • Hotel Taxes and Gratuities
  • ATM On Site
  • Concierge Service
  • Baggage Storage
  • 24-Hour Reception Services
  • Shaded Lounge Areas
  • 2 A La Carte Restaurants
  • Lounge Snack Bar

Services & Facilities
As part of the all-inclusive package, The Reef 28 boasts a full-service spa and a state-of-the-art gym, complete with the newest equipment and facilities from Life Fitness. Additionally, the gym includes a yoga area with a yoga virtual trainer. With these facilities, guests will have all the options they need to relax in the any and all of the methods they choose.

The Reef 28 is also within a minute’s walk of Mamita’s Beach Club, one of the most popular hot-spots in Playa del Carmen. For guests that prefer to remain on the resort’s property, The Reef 28’s two sister resorts, The Reef Playacar and The Reef Coco, have all-inclusive beach clubs open to all guests of The Reef 28.

Other services also include:

  • Room Service
  • 24-Hour Security
  • 4-Hour Front Desk
  • Air-Conditioning
  • Beach Club (nearby)
  • Beauty Shop/Salon
  • Bell Staff/Porter
  • Bilingual Staff
  • City View
  • Cocktail Lounge
  • Complimentary Bathrobe and Slippers
  • Doctor on Call (nearby) ($)
  • Elevator
  • Exercise Gym
  • Fine Dining
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Housekeeping – daily
  • Movies in room
  • Rooftop Lounge
  • Rooftop Pool
  • Rooftop Terrace
  • Safe Deposit Box
  • Tanning Beds
  • Umbrellas
  • Wedding services ($)

Deluxe front desk services include the above, plus:

  • Welcome Champagne Cocktail
  • Personalized Check In
  • Special Welcome Gift

Dining Options:
The Reef 28 features 2 a la carte restaurants, 1 main buffet, 24-hour room service, as well as the Luxurious Cafe. Additionally, the resort offers 3 bars, including The Rooftop at The Reef 28, which serves as the upscale centerpiece of the resort with an infinity pool and stunning views.

The Reef 28’s signature restaurant, is proud to announce the debut of a newly redesigned menu by internationally renowned Chef de Cuisine, Margarita Carrillo. The new menu is an exciting new feature for the trendy, adults-only, boutique hotel in the heart of Playa del Carmen. Chef Carrillo herself will be overseeing the menu with plans to focus on seasonal offerings. While dishes will always be traditional, guests can expect interesting and innovative items including everything from coconut and chili-based sauces to dishes infused with flowers, depending on the time of year.

In 2016, Carrillo was recognized by the government as Culinary Ambassador of Mexico, and the Conservatory of Mexican Gastronomic Culture appointed her Vice President of Gatronomic Projects.
Open: 12:30pm – 12:00am

At the heart and center of The Reef 28 is the fashionable and friendly Veinti8cho. Choose from the buffet or a la carte menus and marvel at the sight of the high ceilings and fresh daily offerings. It’s the perfect place just for two or for a party of both new and old friends. This restaurant is open for breakfast only.
Continental Breakfast: 6:30am – 7:30am
Breakfast: 7:00am – 11:00am

Lobby 28 Bar
Our lobby bar welcomes you to The Reef 28 and to the vibrancy of downtown Playa del Carmen. Enjoy our full bar and casual atmosphere as the perfect pregame gathering spot or post-party nightcap.
Open: 8:00am – 11:00pm

Arriba is where guests get a chance to get away and play. Sit high atop our gorgeous hotel, where the low bustle of the city serenades you. Every hour is happy hour amidst the backdrop of the ocean as seen beyond our tantalizing infinity pool. Music, full bar, poolside attire, delicious food and good times await you during your stay. Non guests are welcome with a $300 MXN minimum for food and beverage.
Open: 11am – 6pm / 10pm – 12am
Day Hours: 11am – 6pm

The Reef 28’s location is conveniently situated in the heart of Playa del Carmen, which makes it the perfect resort for guests who want to experience all of the shopping and nightlife that the city has to offer. Perfect for a girls’ trip, this resort is only one minute’s walking distance from the most popular club in Playa del Carmen, Mamita’s Beach Club.

On the resort property itself, guests can enjoy the chic atmosphere of the rooftop pool or explore what The Reef 28’s two sister resorts, Reef Coco Beach and The Reef Playacar have to offer, including beach clubs, nightly entertainment, pools, tennis courts, dance classes and more! Other activities found at the two sister resorts include:

  • Bocce ball
  • Sailing
  • Snorkeling
  • Parasailing
  • Windsurfing
  • Jet skiing
  • Kayaking
  • Bike rental
  • Scuba certification

Spa – Relax your mind and soul at Okom Spa
With our Okom Spa, we elevate your vacation in Playa del Carmen to entirely new levels of wellness, relaxation and indulgence. Only steps from Mamita’s Beach Club, the spa offers a full range of services in one of four private treatment rooms. Let us pamper you with a diverse selection of massages, body therapies, hydrotherapy treatments, facials and spa rituals inspired by the beauty and ancient healing practices of the Riviera Maya.

You may also enjoy the facilities of our all-inclusive resort and full menu of spa services beneath tented cabanas on the beach at Ya’ax Spa at The Reef Playacar and The Reef Coco Beach, our sister all-inclusive resort resorts.

Please note that our spa is also open to non-guests with a special promotion for residents of Quintana Roo. Please email for more information.
Hours: 9:00 a.m. to 10:00 p.m.

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